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| Issue | Likely Cause & Fix | | :--- | :--- | | | Magnetic brake is programmed but not installed. Use keypad programming to disable this output. | | A-15 Alarm active after service | The internal service counter requires resetting via the PC-RGAM software suite. | | Can't enter parameter setup | Verify you are using the correct command sequence for your specific unit (clone vs. genuine). | | Load won't transfer to generator in AUT | Confirm the Mains Absence delay has elapsed and the unit has moved through the engine start cycle. |
The controller is powered, but the generator is prevented from starting, and the ATS will not switch.
Standard industrial panel cutouts are required. Ensure the edges are smooth and free of burrs. lovato 31 rgam 12 user manual
Allows for programmable periodic test runs to ensure the generator is ready for emergencies. Common Alarm Codes The unit displays specific codes to indicate faults: Low oil pressure Engine overheating Failure to start (after preset attempts) Generator voltage failure Maintenance required (based on running hours)
Three-phase utility voltage, single-phase generator voltage, and battery health. Operating Modes: Off, Manual, Automatic, and Test. 🛠️ Installation and Wiring Diagram Guidelines | Issue | Likely Cause & Fix |
Buttons for OFF , MANUAL , and AUTOMATIC modes.
When the RGAM detects a fault or irregularity, it will display a specific on the screen and activate the common alarm and siren outputs if enabled. The meaning of the most common alarm codes is printed directly on the unit's front panel for quick reference. | | Can't enter parameter setup | Verify
Most users set these relays for "Under voltage" only, but the manual describes a more protective "Window Mode."
Use an infrared camera to check for hot spots on the Lovato controller terminals and capacitor contactors.
When the controller detects an anomaly, it shuts down the engine or blocks transfer actions while displaying a fault status. Generator Fails to Start (Cranking Fault)