May 8, 2026

Send an explicit request containing your model and serial number to the official support email address.

If your TV cannot connect to the internet, or if you need to perform a clean install due to a broken system, you will need the manual USB update file. Step-by-Step Guide

Do not rename the file unless explicitly instructed by the support team. Step-by-Step Installation Process Turn off the main power switch of the television.

Call the regional toll-free support number to open a formal technical ticket. Step 3: Receive the Verified Download Link

Use the "Contact Us" page to submit a firmware request.

: Since Kodak TVs use Android/Google TV, this app is the standard for managing device settings and screen mirroring. Important Safety Tips

If your TV is stuck on the boot logo or cannot connect to Wi-Fi, you will need the recovery firmware file (usually a .bin or .img file) for a USB installation.

In today's digital age, our TVs are more than just devices for watching our favorite shows and movies. They are smart entertainment hubs that can stream content, connect to the internet, and run various apps. Kodak TVs, in particular, have gained popularity for their affordability and impressive features. However, to get the most out of your Kodak TV, you need to ensure that you're using the right software.

While holding the power button, plug the TV power cord back into the wall outlet and turn the switch on.

Keep holding the button until the screen displays an or "Software Updating" progress bar. Release the button and wait for the process to reach 100%.

Official updates protect your home network from vulnerabilities.

Before contacting support or downloading any file, look at the sticker on the back panel of your TV. Write down the exact model number (e.g., Kodak 43UHDX7XPRO or Kodak 55CAPRO ). Firmware is model-specific and cannot be interchanged. 2. Check for Over-The-Air (OTA) Updates First