For most users, the safest method is to let Windows handle the installation automatically. Go to > Update & Security > Windows Update . View optional updates if available. Select the Alps HIDClass driver and click Download and install . 2. Manual Installation (If Update Fails)
If your trackpad has stopped working or Windows Update is stuck processing this driver, apply the following proven solutions in order. Method 1: Roll Back the Driver in Device Manager
: Right-click the Start button and select Device Manager . alps electric hidclass 10013 updated
Rather than continuing to struggle with manual installation attempts, most users will benefit from simply hiding the update and using their device manufacturer's official support tools for driver management. For those who do need to update their Alps touchpad drivers, manual installation through Device Manager with drivers obtained from official sources provides the most reliable results.
If your Windows Update history shows a failing driver named , you are dealing with a notorious hardware compatibility issue. Windows frequently attempts to push this specific driver update to systems with Alps touchpads, pointing sticks, or wireless keyboards. For most users, the safest method is to
The module is not typically sold to end-users; rather, it is used by developers and manufacturers to build access control products. Here are the most common applications in 2024-2025:
: Download the driver directly from the Microsoft Update Catalog . Open Device Manager , right-click your touchpad, select "Update driver," and choose "Browse my computer" to point to the downloaded file. Select the Alps HIDClass driver and click Download
ALPS 10013 touchpads often require to work correctly after a clean Windows install.
If the update is fundamentally incompatible with your machine, you must block Windows from attempting to install it repeatedly. Microsoft provides a specialized utility for this purpose.
Preventing accidental clicks or cursor jumps while typing.